The National Incident Management Organization has written a Social Media Guide for Incidents. Centered around the application Twitter, which limits a message to 140 characters, the draft manual is 85 pages long. The document also covers other social media tools, search engines, Facebook, photo storage and distribution, and applications that make it easier to work with Twitter. This could be a very useful manual for someone who knows nothing about these applications.
Here is the cover of the draft document.
Link doesn’t seem to work…
The link is broken to the draft guide. Do you have another link?
The Lessons Learned Center changed the name of the file. I fixed the link, so it should work again. Thanks for letting me know.
And Zach– two of your comments somehow ended up in a spam folder. I think I have fixed that too and it should not happen again.