How the media handled the release of the Yarnell Hill Fire report

We wrote on September 27 that the media might find it difficult to develop story lines or come up with coherent, introspective, meaningful coverage about yesterday’s release of the Yarnell Hill Fire report if it did not include causes and recommendations. The report provided more information about the deaths near Yarnell, Arizona on June 30 of 19 firefighters, members of the Granite Mountain Hotshots.

The document did not identify causes or contributing factors like we have seen in other fatality reports. It had some conclusions and recommendations, but they were fairly mild and did little toward pointing fingers at specific acts or omissions that caused the accident.

This made it difficult for reporters who in most cases know little about wildland fire to summarize the report in a short news article. Facts about outflow winds, rate of spread, and staying in the black, meant little.

Many of them looked for something that was easy to understand or was measurable, like “radio problems” which was in the headline of some stories, or the number of air tankers. A radio programming mistake, leaving out the tone guard on frequencies, at first made it impossible to use those channels for communication. Some radio systems require not only that the correct frequency be programmed, but that a brief audible tone be added. If the tone is not included when transmitting, the receiving radio will ignore the transmission. The report said crews developed “workarounds so they could communicate using their radios”. Apparently this problem was solved or at least partially mitigated. The report did not elaborate on the “workaround”.

Here are some of the headlines and the first points mentioned about the causes, in articles we found about the release of the report:

  • Washington Post: In the first paragraph mentions an “unpredictable desert thunderstorm” and “confusing radio communications”.
  • Huffington Post’s headline: “Yarnell Fire Radio Problems Cited In Deaths Of 19 Firefighters, According To New Investigation”.
  • Associated Press headline at Firehouse.com: “Video: Yarnell Hill Fire Report Indicates Radio Issues”.
  • AZCentral.com, at the top of the article is a short video of lead investigator Jim Karels mentioning the radio programming issue.
  • LA Times cites “problems with radio communication”.
  • Associated Press at ABC15.com, in the first paragraph, said the report “…cites poor communication between the men and support staff, and reveals that an airtanker carrying flame retardant was hovering overhead as the men died.” (I would like to see a video of that “hovering” air tanker, which was a DC-10.)
  • NPR Blog cited “weather reports that may have been misunderstood [and] radio communications that the investigators deem ‘challenging.’ “
  • ABC7 news in Denver: “…poor communication between the men and support staff, and reveals that an airtanker carrying flame retardant was hovering overhead as the men died.”
  • New York Times:  “…it outlined several problems, like radios that sometimes did not work properly, updates that did not give a precise sense of the crew’s movements, and the 33-minute period of radio silence.”
  • BBC: “…inadequate communication played a role in their fate…The report authors describe radio communications as ‘challenging throughout the incident’.”

In most of these articles citing radio issues, they are referring to the programming mistake, but some go on to discuss a failure of people to adequately communicate their thoughts to one another, which at times was an issue and led to confusion about the location of the Granite Mountain Hotshots. Other related problems were too much radio traffic on some frequencies and the workload of the Aerial Supervision Module which resulted in them missing some incoming radio calls from the 19 trapped firefighters.

Yarnell Hill Fire report released

Granite Mountain Hotshots

(Originally published at 11:19 MDT, September 28, 2013; updated at 6 p.m. September 28, 2013. Observations after reading the report are at the bottom of this article.)

The Arizona State Forestry Division has released the Serious Accident Investigation report of the Yarnell Hill Fire, which on June 30, 2013, killed 19 members of the Granite Mountain Hotshots. It was produced by a very large cast of characters, 18 core Team Members, 17 Support Team Members, and 19 Subject Matter Experts, for a total of 54 people.

The report found:

The judgments and decisions of the incident management organizations managing this fire were reasonable. Firefighters performed within their scope of duty, as defined by their respective organizations. The Team found no indication of negligence, reckless actions, or violations of policy or protocol.

Yarnell Hill fire
Air Attack’s photo of the Yarnell Hill fire at 7:24 p.m. June 29, 2013

A news conference about the report was live-streamed by at least two Phoenix area television stations. In the question and answer period several national news organizations as well as local media asked questions of the five-person panel which consisted of the Arizona State Forester, two people from the investigation team, and two officers from the Prescott Fire Department.

You can download the report (6Mb file) and some “Frequently Asked Questions” about the investigation.

Below is a 21-minute video released by the investigation team today, which they described as a “A brief overview of the Yarnell Hill Fire Investigation report.” Much of it comes word for word from the report but it makes effective use of Google Earth to provide an overview of the geography of the fire.

Granite Mountain Hotshot Christopher MacKenzie shot the two video clips below shortly after 4:00 p.m. on June 30, 2013. These are the last images of the hotshots before they died. The video was unexpectedly made available today for the first time by the Prescott Daily Courier, which has an article about how the video and other photos of the fire were found.

Our observations after reading the report and viewing the press conference and the question and answer session.

The official report commissioned by the Arizona State Forestry Division, a case of them investigating themselves, did not break much new ground. There was little of a negative nature written about the crew or their employer, the Prescott Fire Department, which was barely mentioned. The Granite Mountain Hotshots were fully qualified, staffed, and trained and they were on day 13 of a permitted 14 days in a row of fighting fire. And, there was “no indication of negligence, recklessness actions, or violations of policy or protocol”.

Why did the Granite Mountain 19 leave the “black”?

The investigators emphasized that they were unable to answer one of the most-asked questions about the fatalities — why the crew left the safety of the already burned area, the black, to attempt to walk 1.6 miles mostly through unburned brush to another safety zone, the Boulder Springs Ranch. They came to within 0.38 miles of their destination when they encountered one of the heads of the fire that had wrapped around the ridge to their left in the box canyon and was headed toward them, cutting off their path probably much to their surprise. Click the map below to see a larger version of the wind at the deployment site.

Wind at the Yarnell Hill Fire

No one knew where the crew was in relation to the fire

There was confusion about the location of the crew. Other firefighters thought they had either remained safely in the black where they had been for a while, or they had headed north to another safety zone. But instead, they traveled south. When they reported that they were entrapped and were deploying their fire shelters, no one knew where they were. Finally they told Air Attack they were on the “south side”, but even though a DC-10 air tanker was orbiting and ready to drop on them, airborne personnel could not find them, either due to heavy smoke or because they were looking in the wrong place. But under the extreme wind and fire conditions, it is unlikely that air support would have helped the firefighters very much.

Improving situational awareness

This is another fire, like the Esperanza Fire, where if the fire overhead, such as a Division Supervisor, Operations Section Chief, or Safety Officer, had known the location of the personnel on the fire in relation to the real-time spread of the fire, it could have saved lives — 24 on these two fires alone.

It is irresponsible for the wildland fire agencies to continue to do nothing to improve the situational awareness of firefighters, which has proved fatal to too many of them.

We have written about this several times before. Many local fire departments, EMS divisions, and police units have the ability to send location data to dispatchers. If the analog or digital ground-based radio systems being used today can’t handle this task in remote areas, then use a satellite-based system. The U.S. Forest Service asked for proposals to purchase thousands of little location devices last year, and adding high tech video systems to air attack ships could help. We have also written about a device we called a Firefighter’s Emergency Situational Awareness Device, a FESAD.

One of the recommendations in the report was to “review current technology that could increase resource tracking, communications, real time weather, etc.” The Q&A panel today said, in response to a question, that the surviving family members of the 19 Hotshots strongly suggested while being briefed this morning that tracking systems for firefighters be utilized.

Very Large Air Tanker not ordered because of “steep terrain”

The information that the state of Arizona released on July 16 about the resources deployed on the fire said a DC-10 Very Large Air Tanker (VLAT) was in Albuquerque and available on June 29, but was not ordered due to Air Attack’s concern about its effectiveness in steep terrain and inability to deliver retardant before cut-off time. The way this was addressed in today’s report was “ICT4 declines the VLAT offer at 1750 [June 29] based on fire conditions.” There was nothing about “steep terrain”, which didn’t exist on the fire to the extent that it would severely limit the effectiveness of a DC-10 VLAT. In fact, the next day, June 30, they used the hell out of both DC-10s, dropping over 88,000 gallons in 8 flights. A recommendation in today’s report was to “…develop a brief technical tip for fire supervisors/agency administrators on the effective use of VLATs.”

Air tanker drops on Yarnell Hill Fire
Air tanker drops on Yarnell Hill Fire, June 29 and 30, 2013.

The DC-10s may have been effective on June 29 when the fire was still small, but by the time they both arrived on June 30, the day of the entrapment, the wind event was making it difficult for anything dropped from the air to slow down the fire — too much heat, and too much wind blowing the retardant away before it hit the target.

Aerial Supervision Module taking on too many roles?

During the time of the entrapment the roles of Air Attack and Lead Plane were filled by a single aircraft called an Aerial Supervision Module (ASM), coordinating all of the aerial firefighting, directing air traffic, preventing aircraft from bumping into each other, developing tactics, AND serving as Lead Plane, physically leading the air tankers into their targets about 200 feet above the ground. The Lead Plane duties limited their ability to perform full Air Attack responsibilities over the fire at the same time. The report said,  “ASM was too busy handling multiple duties to communicate with the crew just prior to the deployment”.

One of the recommendations in the report is to request the National Wildfire Coordinating Group to develop guidance to identify at what point is it necessary to separate the ASM and Air Attack roles to carry out required responsibilities for each platform.

No overwhelming force

The ordering and use of ground and aerial firefighting resources was less than aggressive on June 29, the day before the tragedy when the fire was still small. The only air tankers used that day were two single engine air tankers, and for only part of the day, dropping a total of 7,626 gallons. After being released, they were requested again by Air Attack, but dispatch only allowed one to respond to the fire, wanting to keep one in reserve in case there were other fires. General Norman Schwarzkopf’s philosophy when confronting the enemy was to use “overwhelming force”. This strategy also is effective when confronting a wildfire. Overwhelming force for a short amount of time can prevent megafires burning for weeks, consuming many acres, dollars, and sometimes homes and lives.

Senator’s suggestion for donations in memory of Granite Mountain Hotshots could be confusing

The web site for Senator John McCain’s political action committee (PAC) has a shaded block on the right side of the screen suggesting that you make a donation in memory of the 19 firefighters that were killed on the Yarnell Hill Fire June 30:

In memory of the Granite Mountain Hotshots. Join John McCain in honoring their memory by making a donation.

It does not say how or to whom the donation should be made, but the sole purpose of the PAC is to solicit donations for Senator McCain and other politicians.

Below the quoted text are icons for the National Fallen Firefighters Foundation, Prescott Firefighter’s Charities, and 100 Club of Arizona. If you click on the icons you will visit those sites where it is possible to donate money to those organizations.

In the same shaded block, below the text and the icons, are fields for entering your email address and zip code. If you do that it takes you to the Senator McCain PAC donation page, asking you to make a “generous donation” so that “Country First PAC will be able to financially help like-minded candidates across the country as they run for elected office”.

Or, if you click on the Donate button at the top-right of the screen you are taken to the same Country First donation page to give money to politicians.

This is at best, confusing. Invoking the memory of the 19 dead firefighters and locating the text in the same shaded block as a link to donate to the Senator’s PAC is a bait and switch tactic. Conflating charity-type donations with requests to assist a politician is an insult to the legacy of those firefighters.

If the Senator would like to encourage donations to help the surviving families of the Granite Mountain 19, he should do it in a way that could not be confused with his requests for money for his political action committee.

Below is a screen grab from Senator McCain’s PAC web site. Click on it to see a larger version.

McCain Hotshots donationsAs usual, if you’d like to comment on this article, keep it nonpartisan.

 

An unusual way to publicize the release of the Yarnell Hill Fire report

If a politician has to release information, but they want it to attract as little attention as possible, they do it late on a Friday afternoon or on the weekend. The thinking is that fewer people consume news on a Saturday or Sunday and there are not as many reporters on duty to cover it.

The Arizona State Forestry Division decided to release the Serious Accident Investigation report of the Yarnell Hill Fire fatalities at 10 a.m. MST tomorrow, September 28. The choice of the day of the week led some people to assume the agency wanted to keep the report as much under the radar as possible.

The timing of the relase was a puzzling decision, especially in light of another one they made that will have the opposite effect. A person or organization calling themselves “The Yarnell Hill Fire Investigation Report Rollout Team” sent an email to many, many people Wednesday (about 150 other names were on the distribution list of the message I received) asking them to help spread the word about the report by joining something called “Thunderclap”. After you join using your Facebook and Twitter user names and passwords, “Thunderclap” will use those social media sites to send messages on your behalf so that everyone who reads your posts on those services will see a message that looks like it came from you, but was sent by Thunderclap announcing that the report on the Yarnell Hill Fire has been released.

An excerpt from the email:

…Once the report is released on September 28, 2013 10:00am, Arizona Standard Time, this tool allows us to utilize other people’s Facebook and Twitter accounts to push out the link to the report, nationally, all at one time. To make this work, we need people to know about the campaign we have built on the Thunderclap website and we hope you will be willing to get involved and let people know via your email lists and social media sites.

Arizona State Forestry Division using Thunderclap is a solution in search of a problem — and creates some serious privacy concerns, turning over your social media passwords to a company no one has ever heard of.

No matter what the Arizona State Forestry Division does to encourage or discourage coverage of the report, it is going to be huge news. I expect it to be covered by the big five national television networks. Since the deaths of the 19 members of the Granite Mountain Hotshots June 30 on the Yarnell Hill Fire, the mainstream media has been all over wildland fire, firefighters, and hotshot crews. So a Saturday release of the report will not eliminate coverage, and asking hundreds of people to turn over their Facebook and Twitter accounts to spread the word is not going push the tidal wave of media frenzy much faster.

If the State of Arizona follows the new federal guidelines for serious accident reports, it will not include any conclusions, or recommendations. This will make it difficult for the media to come up with coherent, introspective, meaningful coverage. They will be able to report facts, but their relevance to the fatalities could be difficult for them to understand. We heard from an Associated Press reporter who made an appointment to talk with us Saturday afternoon, that the State will not write a second, secret report containing the conclusions and recommendations as required in the new guidelines for federal agencies. That is because the State of Arizona has a very strong open records law prohibiting such shenanigans. But the concept of open records is on the back burner in the U.S. Forest Service as Fire Aviation confirmed when attempting to get a simple list of Type 1 helicopters on exclusive use contracts. It took five months and a great deal of time, going through the Freedom of Information Act process.

Below are some excerpts from the 6,212 words in the Thunderclap terms of service.

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“We reserve the right to modify or replace these Terms of Use and/or to change, suspend or discontinue the Services at any time in our sole discretion.

The way you support a message is to grant the Service access to your Facebook®, Twitter® or Tumblr® account to post that message on your behalf as a status update in your timeline or as a Tweet, as applicable.

When you join a Thunderclap, your username and profile picture from the third party service you joined through may appear on this Website (or otherwise through the Services) indicating that you are a supporter of that message. Also, after you join a Thunderclap, you have the option of sharing that you support that message via Twitter, Tumblr and/or Facebook. You do this by granting the Services access to your Twitter, Tumblr and/or Facebook accounts through standard Twitter, Tumblr and/or Facebook APIs.

By supporting a Thunderclap via Facebook, you grant us the right to use, reproduce, modify, display and distribute for purposes of displaying your Facebook username, Facebook profile picture, and any modifications or changes you make to the message on or through the Services and Facebook to indicate you have joined, supported or your other affiliation with that message.

By supporting a Thunderclap via Twitter, you grant us the right to use, reproduce, modify, display and distribute for purposes of displaying your Twitter username, Twitter picture, and any modifications or changes you make to the message on and/or through the Services and Twitter to indicate you have joined, supported or your other affiliation with that message.”

Yarnell Hill Fire report to be released Saturday

Granite Mountain HotshotsThe Arizona State Forestry Division has announced that the Serious Accident Investigation report of the Yarnell Hill Fire fatalities is complete and will be released Saturday, September 28. It will be given to the families of the 19 firefighters that were killed before the public sees the document.

A press conference will be held at 10 a.m. Saturday at the Ruth Street Theater at Prescott High School, 1050 Ruth Street, Prescott, AZ. Officials available to answer questions will include:

  • Scott Hunt, Arizona State Forester,
  • Jim Karels, Serious Accident Investigation Team Leader
  • Mike Dudley, Co-lead for Serious Accident Investigation Team
  • Chief Dan Fraijo, Fire Chief, Prescott Fire Department

The Arizona Division of Occupational Safety and Health, a state version of federal OSHA, is also working on a report. It is required to be complete no later than six months after their investigation was announced, which would make it due no later than the first part of January, 2014.

New guide for accident reports requires conclusions and recommendations to be kept secret

New guide for wildfire accident reports requires conclusions and recommendations to be kept secret, intended for internal agency use only.

On Friday we wrote about some of the controversial issues that have surfaced in recent weeks related to the deaths of the 19 members of the Granite Mountain Hotshots on the June 30 Yarnell Hill Fire. One of them, covered by the USA Today, concerned the reports prepared by the Serious Accident Investigation team.

The latest Serious Accident Investigation Guide, revised just last month, was written by representatives of the five federal land management agencies and recommends that two reports be prepared. One, the Factual Report, would be made public, and the other, the Management Evaluation Report, would be confidential, and intended for internal agency use only.

According to the new guide released last month, “Only the facts go into the Factual Report— no inferences, conclusions, or recommendations.”

The confidential Management Evaluation Report would include:

  • Findings identified in the Factual Report
  • Cause(s) of the accident
  • Conclusions and observations
  • Confidential information (no witness statements or autopsy reports)
  • Recommendations for corrective measures
  • Other findings—findings not related to the accident which if left uncorrected could lead to future accidents/organizational failures (follow specific agency policy regarding other findings)

If conclusions and recommendations are kept secret, only to be seen by a few people, this would severely limit the opportunities to learn any lessons that could prevent similar tragedies.

These recommendations released in August, if followed by the teams writing the reports for the Arizona state government and others in the future, would result in public reports that are much different from those we have seen in recent years. Some that come to mind that include causes, contributing factors, or recommendations are the CR 337 Fire Fatality, the Steep Corner Fire Fatality, the Dutch Creek Fire fatality (huge 21Mb file), and the Sadler Fire entrapment.

The five people who wrote the new guide may be fearful of lawsuits and criminal charges which began after the 2001 Thirtymile Fire. Senator Maria Cantwell and Representative Doc Hastings, in a knee-jerk reaction to that fire, wrote the Cantwell-Hastings bill which was approved by Congress, signed by the President, and became Public Law 107-203 in 2002. It requires that in the case of a fatality of a U.S. Forest Service employee “due to wildfire entrapment or burnover, the Inspector General of the Department of Agriculture shall conduct an investigation of the fatality” which would be independent of any investigation conducted by the USFS.

Before the Thirtymile Fire the Department of Agriculture’s Inspector General’s office had no experience or training in the suppression or investigation of wildland fires. They are much more likely to be investigating food stamp fraud or violations at a chicken ranch than evaluating fire behavior and tactical decisions at a wildfire. The goal of the Inspector General investigation is to determine if any crimes were committed, so that a firefighter could be charged and possibly sent to prison.

After the trainee wildland fire investigator for the OIG finished looking at the Thirtymile fire, on January 30, 2007 the crew boss of the four firefighters that died was charged with 11 felonies, including four counts of manslaughter. The charges were later reduced to two counts of making false statements to which he pleaded guilty on August 20, 2008. He was sentenced to three years of probation and 90 days of work release.

This had a chilling effect on firefighters who are required to make split-second decisions that later may be second guessed by a jury with no clue of what it is like to be faced with a life and death situation on a rapidly spreading wildfire.

Since those felony charges were filed against a firefighter who may or may not have made an error in judgement while fighting a fire, most wildland firefighters with any connection at all to a serious accident have had reservations about talking to investigators. They are being advised behind the scenes to “lawyer up” and to say little if anything about what they know or observed. Many have purchased professional liability insurance which would help to defray the cost of hiring attorneys which otherwise could ruin the financial lives of underpaid government employees and their families.

The unintended consequences of Senator Maria Cantwell and Representative Doc Hastings’ legislation has changed fire investigations. If firefighters can’t feel free to discuss what happened on a fire, finding any lessons to be learned is going to be difficult. This could result in the same mistakes costing more lives.

It was just a few years ago that firefighters were told “we do not bend, we do not break” the 10 Standard Firefighting Orders, and you better obey the 18 Watch Out Situations. The new investigation guidelines and the Interagency Standards for Fire and Aviation Operations now describe them as:

…not absolute rules. They require judgment in application.

Accident investigators, including the amateurs from the Office of Inspector General’s office, have found it easy to use the Orders and Situations as a checklist, saying “x” number of them were violated. That later becomes fodder for attorneys in civil suits and prosecutors seeking to put firefighters in prison.

It appears that the writers of the new investigation guide placed more emphasis on preventing criminal charges and civil lawsuits than learning lessons when they decided to keep secret the conclusions and recommendations following serious accidents. They may feel they were forced into this very uncomfortable position because of the current lawsuit and criminal prosecution atmosphere.

How do we fix this?

The military has the benefit of a law that is the opposite of the Cantwell-Hastings bill. They have the protection of 10 U.S.C. 2254(d), which states that in the case of an aircraft accident:

Use of Information in Civil Proceedings.—For purposes of any civil or criminal proceeding arising from an aircraft accident, any opinion of the accident investigators as to the cause of, or the factors contributing to, the accident set forth in the accident investigation report may not be considered as evidence in such proceeding, nor may such information be considered an admission of liability by the United States or by any person referred to in those conclusions or statements.

Senator Maria Cantwell and Representative Doc Hastings need to suck it up and admit their knee-jerk reaction to the Thirtymile fire has caused a great deal of unintended harm. In 2001 they thought their ill advised idea might enhance the safety of firefighters, but it has accomplished the reverse. Lessons learned are becoming more difficult to uncover. Mistakes are more likely to be repeated because of their legislation which became Public Law 107-203. They wanted investigations, but investigations have always occurred following serious accidents. Their legislation had zero benefits, and had far-reaching negative consequences.

Senator Cantwell and Representative Hastings should feel a moral obligation to fix the problem they created. They need to craft legislation to protect firefighters, similar to that protecting the military in 10 U.S.C. 2254(d).