The first time that the 11-person Durango, Colorado helitack crew all assembled in the same place they realized they were one person short. That May 7 morning one crewmember had called from home saying they had run a fever overnight. This initiated a response in accordance with the COVID-19 protocols established by the U.S. Forest Service.
A Rapid Lesson Sharing report has been released about how this played out. The information below came from the document.
Since the crew started their wildland fire season 25 days before, they had been following the COVID-19 procedures — the 11-person crew, a “Module as One”, was split into two Squads. One staffs the helicopter from its base of operations with the three-person contract flight crew (Pilot, Mechanic, Fuel Truck Driver). The other half is on call from their places of residence on ordered standby and responds if activated on a delayed response. This schedule switches every seven days, with a day off for each squad every 13 days.
The crew had self-isolated for 14 days prior to working with each other.
On May 5 and 6 five of the crewmembers were on the 84 Fire in southwest Colorado, along with approximately 95 other personnel. The Helicopter Manager flew to the fire with three of the five Helitack crewmembers, while the other two drove in separate vehicles.
Manager+3 is the minimum staffing required for a Type 2 Helicopter and they flew to the fire with the minimum during the COVID-19 conditions. Within the confines of a Type 2 Helicopter, there can be no social distance spacing of 6 feet unless only the pilot is onboard.
They spent two days on the fire, sleeping on the front lawn of a nearby fire station after the first day. At end of shift the next day the five Helitack crewmembers got into the two vehicles that were driven to the fire, two in one vehicle and three in the other. People stayed in the same vehicles throughout and the drivers didn’t change.
The individual that called in May 7 with a fever was one of the five who spent the night on the 84 Fire. That morning 10 of the 11 crewmembers gathered in a physical setting and did an AAR on the 84 Fire. This was the first time they had gathered as crew — it was 25 days after the first onboarding of seasonal employees.
The person with the fever took two COVID-19 tests, on May 8 and 9. The requirement for the agency is that the individual with symptoms must remain at home until three things have happened:
They no longer have a fever (without the use of medicine that reduces fevers); AND other symptoms have improved; AND they have received two negative tests in a row, 24 hours apart.
Both tests results, on May 11, found that the firefighter was negative for COVID-19, however the clinic took another nine days to give the results to the individual, on May 19 — 14 days after reporting that they had a fever.
The crewmember self-isolated at their home while waiting for the test results. They are feeling better and believe they had allergies and cold symptoms.
This crewmember is still in the same pay status as the rest of the crew. A CA-1, CA-2, CA-16 was discussed being filed—but wasn’t. No other crewmembers have reported any symptoms and all appear to be very healthy.
Below are some of the lessons identified in the Rapid Lesson Sharing document:
- A well-defined notification system should be established so Duty Officers, Line Officers, and various Forest entities are aware of individuals on crews who become sick or ill—to prevent causing a “panic” situation.
- We shouldn’t hit any panic buttons if someone becomes sick. Rather, we need to take the necessary steps with everyone’s well-being in mind during these heightened times.
- Symptoms that look like COVID-19 could well be the flu, a cold or seasonal allergies. But as a Supervisor you have to take the “better safe than sorry” approach if adverse health symptoms do arise
- Expect an employee to be out for at least 7-14 days in self-isolation if they get symptoms and longer if a COVID-19 test comes back positive. It took 14 days from the crewmember’s first symptoms to finding out testing results.
- Are our Best Practices actually the Best Practices? In an effort to limit people at the Durango Tanker Base we told a mechanic for the helicopter to stay in town. And when ordered for a fire, a minor mechanical issue occurred, and it took 30 minutes for the mechanic to get back to the Tanker Base to deal with it.
- Forest Leadership needs to reinforce to their Forestry Technician Fire personnel that regardless of being sick or not, they will be paid for their respective crew’s readiness ability as a “Module as One”. This can be as simple as knowing your time will have the approved button clicked.
- COVID-19 information sharing from the Washington Office to the Regional Office to the Supervisors Office to the District Office is at best a fluid mess of forwarded emails, chain emails, conference calls, and Microsoft Team meetings with unmuted participants and all manner of disturbing background sounds.
- Information needs to be quality over quantity. We need to flatten the curve on an overabundance of excessive information that nobody doing their real job has time to read.
Questions that need to be addressed and answered:
- What do we do with employees in government housing who come down with symptoms? For that matter, SW Colorado is high COLA (Cost-of-Living Adjustment). What about employees who share housing with other people and who may become sick? Are we authorized to put these people into a safer hotel situation and on per diem? What about the 1039s who camp in parking lots and elsewhere? What about local AD Tanker Base Employees?
- Do we have a blank check on Maintaining a Healthy Workforce in terms of funding?
- Is there a clear crosswalk for Supervisors and for employees about the reality of being exposed to COVID-19 and how well our agency will really support us? CA-1, CA-2, CA-16 OWCP, how’s this going to happen and occur?
- Honestly, what are we going to do if an employee tests positive? How do we react? How do we respond?